Section outline

    • 3. Key Skills SCORM package
      Students must
      Complete the activity

      The ability to identify the qualities of a good listener, state the five main skills of active listening, classify four statements identifying barriers to listening, identify open, probing, leading and closed questions, and differentiate between empathy and sympathy.

    • 4. Transitions SCORM package
      Students must
      Complete the activity

      Find out about some of the difficulties that students face when they start college. You will be given suggestions about when it is important to direct students to other people who may be able to help.

    • 5. Students at Risk or in Crisis SCORM package
      Students must
      View
      Complete the activity

      Responding to students who are experiencing crises, and/or are take risks with their, or others, wellbeing. To help students in these situations, and being well supported within ourselves and by other colleagues.

    • 6. Case Study SCORM package
      Students must
      Complete the activity

      Recap and bring together skills from other sessions to provide you with a key summary of how to help students, as well as showing good practice in action through a case study.