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  • Mental Health & Wellbeing e-Learning from the Charlie Waller Memorial Trust

    These e-learning sessions are designed for all staff in college settings with the aim being to build confidence in supporting students around mental health.  

    The sessions are specifically written for those staff who do not hold specialist roles in mental health in the college, such as counsellors, mental health advisers etc., but rather all other staff who offer day-to-day support to students in a range of settings, such as, in cafes, security staff, careers, libraries and in academic pastoral support, for example.  

    Each session takes around 20 minutes to complete and you can access each below.

    Modules 1 and 2 (Key Principles in Supporting Students and Signs to Look Out For) are compulsory for all new starter staff to complete within their first 30 days of employment, and the rest are optional extras.

    Once you have completed modules 1 and 2 you will be able to access your certificate below for your own records. 


    You can find out more about the Charlie Waller trust here and further information on their e-learning here.


    Please note, once you have entered the modules, you can click on 'hide blocks' at the top right to view the module in a larger screen and more easily navigate through.

  • Compulsory Modules

    • SCORM package
      1. Key Principles in Supporting Students SCORM package
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      Compulsory module.

      Sometimes students will seek the support of student well-being services but often they will approach other staff informally. This session looks the key principles you will need to consider when supporting students in those informal situations.

    • SCORM package
      2. Signs to Look Out For SCORM package
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      Compulsory module.

      An introduction to signs of deteriorating mental health. Once completed you will be able to identify characteristics associated with good mental health, recognise behaviours likely to be within the ‘normal’ range of college students at certain times, recognise conditions which suggest a swift response is required, state where to find further information.

  • Optional Modules

    • SCORM package
      3. Key Skills SCORM package
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      The ability to identify the qualities of a good listener, state the five main skills of active listening, classify four statements identifying barriers to listening, identify open, probing, leading and closed questions, and differentiate between empathy and sympathy.

    • SCORM package
      4. Transitions SCORM package
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      Find out about some of the difficulties that students face when they start college. You will be given suggestions about when it is important to direct students to other people who may be able to help.

    • SCORM package
      5. Students at Risk or in Crisis SCORM package
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      Responding to students who are experiencing crises, and/or are take risks with their, or others, wellbeing. To help students in these situations, and being well supported within ourselves and by other colleagues.

    • SCORM package
      6. Case Study SCORM package
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      Recap and bring together skills from other sessions to provide you with a key summary of how to help students, as well as showing good practice in action through a case study.